Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return it under the following conditions:

1. Return Period

You have 30 days from the date of receipt to return an item.

2. Return Conditions

The item must be in its original condition, unused, and undamaged.
The item must be returned in its original packaging.
For your convenience, most of our shipping envelopes are reusable and come with a second adhesive strip to facilitate easy returns.

3. Return Shipping Costs

Return shipping costs are the responsibility of the customer. We do not provide prepaid return labels.

4. Refund Process

Once we receive and inspect the returned item, we will process your refund to the original payment method.
Refunds may take several business days to appear in your account.

For any return requests, please contact us at advancelab@proton.me.