Terms and Conditions
1. Legal Notice
Business Name: Advance Lab
VAT: TVA non applicable — art. 293 B CGI
Email: advancelab@proton.me
2. General Terms and Conditions of Sale
2.1 Purpose and Scope
These General Terms and Conditions of Sale apply to all orders placed on the Advance Lab website. They govern the contractual relationship between Advance Lab (the "Seller") and any purchaser (the "Customer"). By placing an order, the Customer accepts these Terms in their entirety.
2.2 Products and Services
Advance Lab specializes in the sale of accessories and jewelry through our online store.
2.3 Orders
Order Process: Select desired products → Verify cart contents → Choose delivery method and complete payment → Receive order confirmation by email.
Order Acceptance: We reserve the right to refuse or cancel orders for legitimate reasons including product unavailability, pricing errors, or suspected fraudulent activity.
2.4 Prices and Payment
- All prices are in Euros (EUR) / USD / XMR and include applicable taxes
- Payment required in full at time of order
- Prices may change without notice but won't affect confirmed orders
- Accepted payment methods are displayed during checkout
2.5 Delivery — Worldwide
- France: 10 business days
- Europe: 15 business days
- Rest of World: 20 business days
Risk Transfer: Ownership and risk transfer to Customer upon delivery confirmation.
2.6 Right of Withdrawal (EU Consumers)
EU consumers have 14 days from receipt to return products without penalty. Products must be in original condition and packaging. Custom items cannot be returned unless defective. Return shipping costs borne by Customer unless product is defective.
2.7 Warranties and Liability
Products are covered by legal warranties against defects and non-conformity per French Consumer Code. Our liability is limited to the purchase price.
2.8 Intellectual Property
All designs, trademarks, and content remain our exclusive property. Unauthorized use is prohibited.
2.9 Dispute Resolution
French law governs these Terms. For EU consumers, online dispute resolution available at: ec.europa.eu/consumers/odr/
3. Privacy Policy (GDPR Compliance)
Advance Lab is the data controller for personal data collected through our website.
Data Collected: We collect only the data you provide through our order form (name, shipping address, email). All shipping data is PGP-encrypted before storage — we never store plaintext personal information.
Data Sharing: We do not sell or share your data with third parties. Shipping carriers receive only the information needed for delivery.
Your Rights: Under GDPR, you have rights to access, rectify, erase, and port your data. To exercise these rights, contact advancelab@proton.me.
Data Security: We implement PGP encryption for all stored personal data, secure hosting via Cloudflare, and encrypted communications.
Complaints: You may lodge complaints with the French data protection authority (CNIL): cnil.fr
4. Intellectual Property
All content, designs, logos, and trademarks on this website are the exclusive property of Advance Lab. Reproduction or use without written permission is strictly prohibited.
5. Contact
For all inquiries: advancelab@proton.me
Last updated: November 2025